E-Commerce for All

Welcome to PRO-Webs “So You Want to be a Shop Owner” Series conclusion # 5 Got My Store in Development, Now What? If you are just stopping by the first time today then you may want to catch up on the previous Shopping Cart Development Guide posts in this series. To sum it up, we have been stepping through the development decisions, processes and shopping cart software options involved in building an online store.

So you want to be a Shop Owner Series Conclusion

By this point your new ecommerce store is in the final development stages and you will soon be able to add products and begin to sell your products. No doubt this is an exciting prospect, but the final development stages and adding your products and categories is by far the most crucial piece of any e-commerce store’s development.  The decisions you make now regarding the category structure, navigation and layout tweaking for your online store can easily make or break any shopping cart project’s success.

Lets get started with adding products and categories.  Whether you or a store development company is adding your products and categories to your store matters little… There are some extremely important decisions to be made in categorization and product grouping.  The biggest problem with this organizational stage of development is the “lack of forgiveness” for mistakes.  You see, once your category structure in laid out and indexed by the search engines, you really do NOT want to change the structure.  Not only do changes of this magnitude cause “flux” for your site’s search rank in Google, but MANY times changing a product category, name or group will cause the page’s url to change.  This can be VERY bad, especially on a large scale and can cause your site to be temporarily pulled from Google’s index or sandboxed.  This sandboxing period in which Google attempts to digest your content and determine if it is trusted can last a very long time. The longest sandboxing I have seen was 90 days.

About the sandbox: While in the sandbox, all or some, of your store’s pages will be pulled from Google’s index.  This “Sandbox effect” seems to be occurring less and less, but for new and low authority site’s the danger still exists. They are not only not search-able, but not in the index at all.  Large scale content and page changes can easily cause this and there is no clear way to remedy it.  The length of time in the sandbox is directly related to many factors within Google’s ranking algorithm.  I believe the most weighted ranking conditions are related to the site’s index score and TrustRank.  In a nutshell, does Google trust your site?

If you happen to get yourself sandboxed, again little can be done but wait.  However, you might build some strong, organic, one way links to the sandboxed pages.  Build and submit a new sitemap to Google and check that you have good PCI compliance type metrics in place, such as privacy page and a proper SSL.  If you are not accepting credit cards, shame on you, but… You do not need an SSL.  However, IF you are going to use one, DO NOT use a crappy shared SSL…

One of the singular most important things you can do for your online store is define a clear easy to follow navigational structure. The benefits are really astounding. Today I will cover a few common mistakes, and some very easy and logical fixes. You will see that the results can come very quickly… So in a couple of days you will be able to tweak any obvious flow issues still existing or that you may have created.

First things first, if you are running a Flash or Java menu while they look cool, the search engine’s spiders cannot effectively follow the links out from them. You don’t necessarily have to get rid of them, just make some hard links with great anchor text somewhere, like in the footer.
The rule of thumb seems to be 3 clicks… Anything more than 3 clicks from your main page is going to have to have serious promotion and flow of it’s own to develop properly. People just don’t statistically click that far out without becoming sidetracked. So its just good practice to stay within 3 clicks when possible. I generally like to use a “landing” or “category” page type scenario from the main page, this helps your shoppers find the location in your store containing the most relevant information for what they are seeking. I would advise against tricking users in to clicking into areas, I really think if they click once and find what they thought they would…Then they are far more likely to click again.

Linking all of your products from your main page is not recommended. Google itself recommends less than 100 total URLs on any single page. Yes… Perhaps they should improve GoogleBot, but until then you want a good crawl. There is much navigational value in the “landing” page or “category” page setup, not to mention these types of pages will likely have higher Ad scores in your PPC (Pay per Click) campaigns as well. These “Category” pages which are likely linked from your main page navigational menu, act like little web stores all of their own. Give them rich textual content, unique Meta and title information and tight relevant content to reflect the category’s product line. You will start to see these pages ranking for their content without your main page and this is exactly what we want. A little on page attention and they will gather some organic backlinks for themselves too. If you really want to boost this process, submit these pages to some deep link directories for their page’s theme using concise yet keyword rich anchor text. Remember to vary the titles and descriptions a little to make your scope broader and more effective. Stay away from the reciprocals… Building links is hard work, why would you do the same work for less than full link value?

Another very serious consideration and issue with e-commerce platforms is the amount of products or listing in any given category. When you have too many products in a category and users are expected to click that next button 14 times you might as well just hang it up because they won’t!