• Posted by Support
• 05 March 2012

Directly Quoted from PayPal email Notice:

As part of our continued efforts to provide the latest technology products and services, we will be upgrading our systems on Thursday, April 19, 2012 from 10:00 p.m. PDT to approximately 11:00 p.m. PDT.

Impact to your business

During this time, there will be a system-wide interruption to the PayPal service and our website. This means that customers will not be able to log into or use their PayPal accounts. Rest assured that, during this time, all funds will be secured as usual by PayPal’s powerful security and fraud protection. Once the upgrade is complete, consumers and merchants will be up and running again, business as usual.

API/firewall reconfiguration

This letter also serves as a reminder to ensure your firewalls are ready to accept traffic following this upgrade.

• If PayPal’s IP address is hard-coded into your merchants’ API calls and/or firewall settings, they may need to reconfigure these settings after the upgrade. Here are updated lists:

o    IP address for PayPal servers

o    IP address for Sandbox PayPal servers

• If you need assistance in reconfiguring the IP address change, please contact PayPal Merchant Technical Support.

We recommend that your merchants subscribe to these articles so that you will automatically be notified of any changes to the IP addresses for our servers.

Additional reminders

In the coming weeks, we will provide you regular reminders that will include useful information about the upgrade.

You are a valuable customer to us and we appreciate your patience as we complete this upgrade.

Sincerely,

PayPal

© 2012 PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.

• Posted by Support
• 22 January 2012

Many of you having been anxiously awaiting this patch release. United States Postal Service changed the USPS shipping options for January 22, 2012. The Zen Cart development team has released a new USPS module to replace the existing module. The new USPS module for Zen Cart 1.3.x & 1.5.0. Please note that the USPS Web Tools Price Change Update 2012 is effective 1/22/2012.

On January 22, 2012, USPS will update domestic shipping services and international pricing and product features. For detailed information on prices and new product features, please reference the Federal Register Notices viewable at http://pe.usps.com/.

It was necessary to wait to release the new USPS module for the Zen Cart team, as the API in order to test the new USPS module functionality would not be live until then.

The new module for Zen Cart 1.5.0 is  backwards compatible for 1.3.8 and 1.3.9. Perhaps further back, but no one should be running anything less than 1.3.9H with the plans to upgrade to 1.5.0 as soon as possible. The old module will likely continue to work for most shipping methods, but there are some new ones added.

If you need the new USPS module installed, please visit our store to check out.

• Posted by Support
• 20 November 2011

There have been several upgrades and changes made to your web hosting server today. As a company we are committed to maintaining the highest security possible and PCI/DSS compliance. The changes today are related to maintaining the server's security and PCI/DSS compliance.

Those of you using FTP will need to observe the a proper TLS connection. Here is a tutorial (http://pro-webs.net/tutorials/setting-up-an-ftp-connection/)

cPanel Passwords will all nag and require you to reset them every 90 days. Additionally, the password strength will need to be 65 or better.

Our servers have been protected against some new attacks reported by PCI/DSS.

ALL server cyphers have been updated to disable SSLV1 and 2.

Security Tokens have been enabled. This will require you to properly login to your cPanel (NOT from a saved session) in order to save actions, do or complete any function in your cPanel.

Our servers are currently a "A" rating for SSL Server Rating (https://www.ssllabs.com/downloads/SSL_Server_Rating_Guide_2009.pdf).

While we certainly realize these changes seem and can be inconvenient, however, the new PCI/DSS requirements for June 2012 are going to be a huge change. We intend to be ready, compliant, safe and secure. Just a note that ALL of the above changes are already required by PCI/DSS.

• Posted by Support
• 25 October 2011

Save 20% on any Enterprise Zen Cart Hosting - Monthly package until 12/31/2011. Coupon good for as many months as purchased at time of sale. Sale price is not extended to future billings. So if you want the price for 6 months, the use 6 in the quantity box. New hosted accounts only, 1 use per customer.

Use coupon code 2012 when checking out.

• Posted by Support
• 26 August 2011

Awesome Grid Pricing generator

Have you been to shops that have really cool pricing grid for shoppers to easily read and compare pricing and options? Now we have a FREE Pricing Grid HTML generator for you to use. We hope to continuously bring you new and helpful tools to help you run your business. Let us know what you think of the new tools!

• Posted by Support
• 23 August 2011

What is a QR Code?

QR Codes are defined as a matrix bar code (or two-dimensional code), readable by QR scanners, mobile phones with a camera, and smart phones. The code consists of black modules arranged in a square pattern on white background. The information encoded can be text, URL or other data.

To you, they are a new cutting edge business tool!

This one says
http://pro-webs.net/

How can you use QR Codes for your business?

QR Codes are readable by all sorts of hand held and tech devices, such as iPads, smart phones etc. These devices read the code in a scan instantly making use of the data stored in the code.

QR Codes for Business:

• Create location codes for users to scan and locate you.
• Create codes for print, mobile and web advertising.
• Use a vCard QR Code on your business cards.
• Add a bookmark QR Code to your website.
• Create a QR Code that says anything you like!

Want to use QR Codes for your business?

Got you covered!~ Checkout our NEW, FREE QR Code generator.

What does this new tool offer you?

» Generates QR Code Images and Urls
» 8 possible types (email, phone, vCard, location etc).
» Provided toy you, free to use!
» Generate QR Codes for many business uses.
» Cutting edge smart phone data technology.
» Create, then link, download or share it in your favorite social media platform.

Enjoy the new tool and have a great Labor Day holiday coming up!

Thank you,
PRO-Webs Support
330-871-HELP
Does Your Site Exist?

• Posted by Support
• 17 August 2011

Jekyll Island

As many of you already know, we have relocated PRO-Webs and all of it's resources to sunny southern Georgia. Woodbine, GA to be exact. Wonderful rural area with close proximity to beaches and awesome schools which is 7 miles from Florida. This move was mostly a personal decision.... Face it if you could live anywhere....

Some new goings on around the office that we would like to update you on are included in this newsletter. Please ask any questions you like and have a great day!

New Billing Center: We have moved our billing from the previous vendor to FreshBooks. The change was in part out of need, but mostly a personal decision to keep our business with vendors who use the same ethical business practices as ourselves. A few invoices still exist in the old billing center and will wrap up its use one completed. The feedback on the new billing software has been very good: Easy to use, professional and fast. The new software also gave us the ability to offer Google Checkout for your invoices as well as PayPal, Visa, Mastercard and Discover. The billing center is here... check it out for yourself.

New Help Desk: In giving up the old billing software we sought out a better solution for help desk support. You can find a link to the Help Desk in the footer of all pages as well as the "Home" and "Resources" top menus. We hope this software will streamline our support process and help you immensely. Certainly we would love to hear any feedback you may wish to share on the new Help Desk.

Zen Cart 1.3.5: A great deal of you have asked questions about the new PCI Zen Cart 1.3.5. This release is only in Beta testing and we are not currently building stores or upgrading to this version. The journey to PCI certification is a long and daunting road, we fully expect this will be in testing for an extended period of time and will reevaluate our position once it has been released for live shop usage.

• Posted by Support
• 04 August 2011

We are writing today to bring you up to speed on our move and support requests for in the interim.

From 8/4/2011 through 8/11/2011 we will be unreachable. In this gap Judy Gunderson will be covering support requests for us. Please note that only pressing or emergency items should warrant contacting Judy, as she has her own customer base to take care of as well.

Please use the following information to contact Judy if need be. Judy has full access to all of our servers and software to help you.

Judy Gunderson
ph: 816.252.1566
http://zencart-ecommerce-website-design.com/index.php?main_page=contact_us

We expect to be back to work on Aug. 11th from sunny southern Georgia! Please note that the billing address for your invoices has changed as well.

-------------------------------------------------------------------------------------
Thank you,
PRO-Webs Support

http://pro-webs.net/

330-871-HELP
Does Your Site Exist?

Become a Fan! http://www.facebook.com/prowebs
http://www.facebook.com/ZenCartMarketing
Follow Us on Twitter http://twitter.com/prowebs
Find me on Zen Cart http://www.zen-cart.com/forum/member.php?u=45948
LinkedIn http://www.linkedin.com/in/prowebs

• Posted by Support
• 24 May 2011

• Posted by Support
• 09 April 2011

SEO Clients:

The recent new Google shopping requirements are set to go in to effect on May 3rd. (http://pro-webs.net/blog/2011/04/04/important-information-about-your-items-on-google-product-search/)

Unless your product is apparel or a custom product you will need to supply 2 of these 3 identifiers in your Google shopping feed.

1. UPC
2. Brand
3. MPN

All of the feed generators you are using will meet these requirements. So no one will require additional software.

Step 1:
You will need to properly create manufacturers in your Zen Cart (http://pro-webs.net/tutorials/creating-manufacturers-in-zen-cart/)

Step 2:
You will need to switch your Model Number field in your products to be the manufacturer's part number (MPN).

Please complete these steps a quickly as possible if they apply to you.