PayPal Service Disruption
- Posted by Support
- 05 March 2012
Directly Quoted from PayPal email Notice:
As part of our continued efforts to provide the latest technology products and services, we will be upgrading our systems on Thursday, April 19, 2012 from 10:00 p.m. PDT to approximately 11:00 p.m. PDT.
Impact to your business
During this time, there will be a system-wide interruption to the PayPal service and our website. This means that customers will not be able to log into or use their PayPal accounts. Rest assured that, during this time, all funds will be secured as usual by PayPal’s powerful security and fraud protection. Once the upgrade is complete, consumers and merchants will be up and running again, business as usual.
This letter also serves as a reminder to ensure your firewalls are ready to accept traffic following this upgrade.
- If PayPal’s IP address is hard-coded into your merchants’ API calls and/or firewall settings, they may need to reconfigure these settings after the upgrade. Here are updated lists:
- If you need assistance in reconfiguring the IP address change, please contact PayPal Merchant Technical Support.
We recommend that your merchants subscribe to these articles so that you will automatically be notified of any changes to the IP addresses for our servers.
In the coming weeks, we will provide you regular reminders that will include useful information about the upgrade.
You are a valuable customer to us and we appreciate your patience as we complete this upgrade.
© 2012 PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.