$75.76
Worth $3.79 in reward points.
Module Information
Zen Cart Version: All Versions
Module Type: Other
Delivery Method: Installation
Zen Cart Live Help
We will install and configure
Live Help for your Zen Cart, just like the Live
Help on our site ---->
Live Help Add-on Includes:
- Full installation and configuration of
Crafty Syntax Live Help latest stable release.
- Install and configure an additional side box for your Zen Cart.
- Set up 3 support departments and 5 operators.
- Add an optional new Live Help Graphic for your store.
Powerful Live Help
Tools
- You can customize the shopper's chat window to display your logo and
your colors.
- Monitor shopper sessions and chat sessions in real time and talk to
multiple shoppers at the same time.
- Chat transcripts, messages, referrers, page visits, search key words and
more great statistical data is tracked in the data section... Keep the
analytical information as long as you like.
- See what the shoppers are typing while they are typing their message to
you.
- Send web links, canned messages, html message, images and more in the
support chat function window.
- Use a pop-up to invite a shopper/visitor to chat with you if you like,
even if pop up blockers are enabled.
- Greet guests with a picture of the support operator and log all
conversations.
- Create "Support Only" accounts, effectively locking non-core personnel
out of the administration of the program... But allowing them to provide
support via their web browser or a standalone program running on their PC
with an Internet connection... From anywhere in the world!
NOTE: Add a cool new graphic for your live help to match your store's theme for
an additional charge above.
