How do I set up Outlook?

• Posted by admin
• 01 May 2009
• PRO-Webs Customers

The intention of this document is to assist PRO-Webs Inc. customers in the set up of Microsoft Outlook for use with their PRO-Webs Inc. hosted email. PRO-Webs Inc. claims no ownership of software's mentioned in this tutorial nor does PRO-Webs Inc. offer standard support for said software's.

Creating Your E-mail Account

The first step to receiving email via your hosted account is to create an email account on your new server. PRO-Webs Inc. provides its customers access to their hosted account via Cpanel, a popular open source control panel used by many hosting companies to provide their customers a friendly and easy to use interface in order to manage their servers.

To access your Cpanel type "http://yourdomain.com/cpanel" in your browsers address bar. Please note that PRO-Webs Inc. does not store your passwords, and can not give you your password over the phone. Should you lose or forget your password the best we can do is reset your password and email it to you via secured email.

Cpanel Main Page

Once logged in you should be presented with a screen similar to the one you see here. Now that we have gained access to our hosting account it is time to create an email account. You can not receive email via you hosting account until you have crated at least 1 email account.

Click on the icon resembling a envelope to access your "Email Accounts" screen.

E-mail settings in Cpanel

This is the screen you will set up your email account in.

Email: Enter email name. eg: entering payments here would give the email address "payments@yourdomain.com" or entering support here would give you "support@yourdomain.com"

@: Notice the drop down, if you have more than one domain hosted with this account you may have more than one option here. Select the domain to for this email account. Most customers will have only one selection here.

Password: Enter your desired password here, note the Password Strength: just below. A score of less than 80/100 is highly discouraged. It is strongly recommended you use a strong alpha numeric password with a symbol thrown in here and there, or even better click the "Generate Password" and let the server give you a strong password. What ever method you decide to use, WRITE DOWN YOUR PASSWORD, you will need it to set up Outlook.

Password (Again): Simple enough, retype the password you just created to verify correct spelling. If both do not match you will not be able to create an account.

Mailbox quota (optional): Just as the description states, this is an optional field. Default is set to 250MB but you may change it if you like. It's your disk space.

Click the "Create" button and you have just created an email account to be used with your domain. Now wasn't that fun?

Now that you have created your new mail account you will see it listed below in the same screen "E-mail settings" along with a few settings options. See below.

Now that you have created your new email account here under "Current Accounts" you will also notice a few other option / settings here, the scope of which I wont go into detail as they are mostly self explanatory. We are only concerned with the one on the far right "Configure Mail Client" for the purpose of this tutorial. So click on that now.

E-mail settings in Cpanel

This area is intended to help you configure your email client, note the list under "Please select an application:" Upon clicking on one of these links the server will create a registry file for you to download. This file will attempt to import the correct setting into your email client automatically. Please note though that have never seen this work successfully, so I usually have people scroll down to the next section.

Here we are going to look at the "Manual Settings" and what we are going to need to get Outlook configured as your email client. We are only really going to need 3 of these lines. You may want to write these down, as you will need them to complete setting up Outlook.

Mail Server Username: email+yourdomain.com

Incoming Mail Server: mail.yourdomain.com

Outgoing Mail Server: mail.yourdomain.com (server requires authentication) port 26

Configuring Outlook

Outlook Main

Open Outlook and click "Tools" in the top menu bar.

Then select "E-mail Accounts..." from the drop down menu.

E-mail Accounts

Select "Add a new e-mail account" Then click the "Next" button.

Server Type

Select "POP3" from the list. Then click the "Next" button.

Internet E-mail Settings (POP3)

This is where you are going to need the information you wrote down earlier when I reviewed "E-mail settings in Cpanel"

Your Name: This is the name that will be displayed when you send email using this account. Enter your name or company name here.

E-mail Address: This is the name you entered when creating the e-mail account. eg: payments or support followed by @yourdomain.com. This is your e-mail address

User Name: This will be the same as your e-mail address eg: "payments@yourdomain.com" or "payments@yourdomain.com"

Password: This is the password you assigned to this account when you set it up, you did write it down, didn't you?

Incoming mail server (POP3): enter "mail.yourdomain.com"

Outgoing mail server (SMTP): Enter "mail.yourdomain.com" here as well.

After entering all your info, click the "More Settings..." button.

General Tab in "More Settings"

Under mail account you may put anything you like, this only displays on you machine. This is used as an identifier for multiple email accounts.

Outgoing Server Tab in "More Settings"

Check "My outgoing server (SMPT) requires authentication".

And check "Use same settings as my incoming mail server"

Connection Tab in "More Settings"

You should not have to change anything here.

Advanced Tab in "More Settings"

Leave "Incoming server (POP3):" set to 110.

Change "Outgoing server (SMTP):" from 25 to 26.

Leave ALL the boxes unchecked.

In the image I have "Leave a copy of massages on the server" checked because I have set up 2 computers with the same info. There for, with this box check I will now have to go into the server periodically and remove old emails to avoid running out of disk space.

This is not an advised option for most customers.

Click OK.

E-mail Accounts settings in Outlook

Setting are now complete, click "Test Account Settings" now and test it.

Test Account Settings Accounts settings in Outlook

If all went well, and you followed all the steps, you should show green check marks by each item.

You have successfully set up Outlook as you email client for your new server.