This notice below, from our data center providers is to inform you of some upcoming network maintenance in the Orlando Data Center.
Please read the following details carefully:
Maintenance type:
Networking/Hardware
Procedure:
Maintenance tasks on the network core. There is a line card believed to be faulty that will be powered down and back up as it is exhibiting packet loss in certain scenarios. There is also an SFM module in the network edge which will be replaced pro-actively due to recent errors.
Maintenance Window:
Start – Saturday 1/17/15 @ 10:00PM EST
Finish – Sunday 1/18/15 @ 12:00AM EST
Data Center:
Orlando.DC2
Affected Clients:
All clients with services in the Orlando Data Center.
Estimated Downtime:
The the network core is engineered to be redundant in its many layers and it is this redundancy which allows us to perform these procedures without any expected downtime. Both maintenance tasks do involve working on the networking core/edge and as a precaution from any unintended side effects, we are bringing this maintenance to your attention. No downtime or packet loss is expected, but if any does occur, our team will be doing their very best to mitigate the effects on our clients and their websites.
If you do have any questions or concerns about this procedure and how you may be affected, please don’t hesitate to contact our support team for more details.