Month: December 2008

  • 100% Satisfaction Guaranteed

    We went with a very comprehensive “100% Satisfaction Guaranteed” policy for one of our store we developed this past summer. This was not only something I very much wanted to test and research in anecommerce environment, but I have a strong belief in the effectiveness of service related guarantees.

  • 2009 US Ecommerce Issues and Opportunities

    2008 has been a pretty fair year for ecommerce stores in the US… Despite the growing concern over our economy. The question now becomes, what does an ecommerce business need to do in 2009 to grow their sales and be successful.